This Shipping & Delivery Policy is part of our Terms & Conditions ("Terms") and should be therefore read alongside our main Terms: Terms & Conditions
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
Shipping options:
Domestic:
USPS
- Priority Mail service includes tracking and delivery in 1-3 business days
- First-Class Package service typically delivered in 2–7 business days for packages (up to 13 oz)
UPS
- UPS Express not available in all locations typically delivered in 2-4 business days
- UPS Ground cost-effective, reliable ground delivery within 1-5 business days
- UPS Standard not available in all locations. Delivery within 1-5 business days
- UPS Expedited typically delivered in 2-3 business days
International:
For International orders we ship via DHL Express (approximate delivery time is 4-6 business days)
Contact us directly to get the best shipping quote.
International buyers – Please Note :
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
- Please check with your country's customs office to determine what these additional costs will be prior to buying
.
All times and dates given for delivery of the products are given in good faith but are estimates only.
Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
What happens if my order is delayed?
If delivery is delayed for any reason we will let you know as soon as possible and will advice you of a revised estimated date for delivery.
Questions about returns?
If you have questions about returns, please review our Return Policy.
If you have any further questions or comments, you may contact us by:
- Email: info@stesoperformance.com
- Online contact form: Contact Us
- Phone: (425)-287-2376